An Exercise in Finding Gaps
A post about an exercise I did with my team following a re-org to discover gaps in expectations and knowledge.
You know what’s worse than getting paged at 3am? Getting paged at 3am for something you can’t fix. One of the best tools in my toolkit as the manager of an ops team to prevent these is what we call a “Page-Out Meeting.” This is a meeting where myself a few of my team members […]
Recruiting via GitHub and Unintentional Biases
I would like to talk about unintentional basis for a moment. The above chart is my own commit history (on my personal account) on GitHub right now. Not a single one. Pretty terrible, right? Some people in our industry think so. I linked to this blog post only because it’s the most recent one I […]